UK to USA Delivery

Hassle-Free International Shipping with Delivery Duty Paid Service

We're passionate about getting your favorite games into your hands without the usual international shipping headaches. That's why we've partnered with premium logistics providers to offer Delivery Duty Paid (DDP) service from the UK directly to your doorstep in the USA.

What does DDP mean for you? Simply put, we handle everything - from customs clearance to duty payments - so you can focus on what matters most: enjoying your new games with family and friends.

📦 Shipping Methods & Delivery Times

Tracked International Delivery

• Delivery Time: 5-7 business days
• Tracking: Full tracking provided from dispatch to delivery
• Service: Door-to-door delivery with signature confirmation

Please note: Delivery times are calculated from the date of dispatch, not the order date.

🌟 Our Delivery Duty Paid (DDP) Advantage

Pre-Paid Duties

We calculate and pre-pay all customs duties and clearance fees before your order ships. This means:

✅ No surprise charges upon delivery
✅ No customs delays at your local facility
✅ No paperwork hassles for you
✅ Faster delivery through expedited customs processing

What's Included in DDP Service?

• All applicable US import duties
• Customs brokerage fees
• Administrative handling charges

The price you see at checkout is the total price you pay.

💰 Shipping Costs

Shipping costs are calculated at checkout based on:

• Order size & weight
• Selected shipping method

All customs duties are included in the costs displayed at checkout. No hidden fees.

⏱️ Order Processing Timeline

• Order Confirmation: Immediate email or SMS confirmation upon purchase
• Processing Time: 1-2 business days for order preparation
• Dispatch Notification: Email with tracking details once shipped
• Delivery: 5-7 business days from dispatch date

Orders placed on weekends or UK bank holidays will be processed on the following 1-2 business days.

🚚 What to Expect Upon Delivery

Your package will arrive via our trusted courier partners with:

• No additional charges: Everything is pre-paid
• Protective packaging: Efficient packaging for maximum protection

If you're not home during delivery, the post service or courier will leave a calling card with redelivery options.

🔄 Returns & Exchanges Policy

We understand that sometimes things don't work out as expected. Here's our 60-day return policy for USA customers:

Return Window

• 60 days from delivery date to initiate returns
• Items must be in original, unopened condition
• Original packaging required for board games and card games

Return Shipping

• Customer responsibility: Return shipping costs are paid by the customer
• Recommended method: Use trackable shipping service for your protection
• Processing time: 7-10 business days once we receive your return

Refund Process

• Full refund of item cost (excluding original shipping)
• Refunds processed to original payment method
• Email confirmation sent once refund is initiated

📞 Need Help?

Our customer service team is here to help with any shipping questions or concerns:

Contact Our Support Team →

Response Times:

• Email inquiries: Within 36 hours
• Urgent issues: Same business day

🔒 Our Shipping Commitment

We're committed to making international shipping as smooth as possible. Our DDP service eliminates the uncertainty and additional costs typically associated with international purchases, ensuring you can shop with confidence knowing exactly what you'll pay.

Ready to add some excitement to your game collection?

Start Shopping Now →

This shipping policy is effective as of the date of your order and may be updated periodically. Current policy terms apply to all orders.