Red Raven Games
Deep Vents
Deep Vents
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Shipping Information
Shipping Information
UK to USA Delivery
Hassle-Free International Shipping with Delivery Duty Paid Service
We're passionate about getting your favorite games into your hands without the usual international shipping headaches. That's why we've partnered with premium logistics providers to offer Delivery Duty Paid (DDP) service from the UK directly to your doorstep in the USA.
What does DDP mean for you? Simply put, we handle everything - from customs clearance to duty payments - so you can focus on what matters most: enjoying your new games with family and friends.
📦 Shipping Methods & Delivery Times
Tracked International Delivery
- Delivery Time: 5-7 business days
- Tracking: Full tracking provided from dispatch to delivery
- Service: Door-to-door delivery with signature confirmation
Please note: Delivery times are calculated from the date of dispatch, not the order date.
🌟 Our Delivery Duty Paid (DDP) Advantage
Pre-Paid Duties
We calculate and pre-pay all customs duties and clearance fees before your order ships. This means:
✅ No surprise charges upon delivery
✅ No customs delays at your local facility
✅ No paperwork hassles for you
✅ Faster delivery through expedited customs processing
What's Included in DDP Service?
- All applicable US import duties
- Customs brokerage fees
- Administrative handling charges
The price you see at checkout is the total price you pay.
💰 Shipping Costs
Shipping costs are calculated at checkout based on:
- Order size & weight
- Selected shipping method
All customs duties are included in the costs displayed at checkout. No hidden fees.
⏱️ Order Processing Timeline
- Order Confirmation: Immediate email or SMS confirmation upon purchase
- Processing Time: 1-2 business days for order preparation
- Dispatch Notification: Email with tracking details once shipped
- Delivery: 5-7 business days from dispatch date
Orders placed on weekends or UK bank holidays will be processed on the following 1-2 business days.
🚚 What to Expect Upon Delivery
Your package will arrive via our trusted courier partners with:
- No additional charges: Everything is pre-paid
- Protective packaging: Efficient packaging for maximum protection
If you're not home during delivery, the post service or courier will leave a calling card with redelivery options.
🔄 Returns & Exchanges Policy
We understand that sometimes things don't work out as expected. Here's our 60-day return policy for USA customers:
Return Window
- 60 days from delivery date to initiate returns
- Items must be in original, unopened condition
- Original packaging required for board games and card games
Return Shipping
- Customer responsibility: Return shipping costs are paid by the customer
- Recommended method: Use trackable shipping service for your protection
- Processing time: 7-10 business days once we receive your return
Refund Process
- Full refund of item cost (excluding original shipping)
- Refunds processed to original payment method
- Email confirmation sent once refund is initiated
📞 Need Help?
Our customer service team is here to help with any shipping questions or concerns:
Response Times:
- Email inquiries: Within 36 hours
- Urgent issues: Same business day
🔒 Our Shipping Commitment
We're committed to making international shipping as smooth as possible. Our DDP service eliminates the uncertainty and additional costs typically associated with international purchases, ensuring you can shop with confidence knowing exactly what you'll pay.
Ready to add some excitement to your game collection?
This shipping policy is effective as of the date of your order and may be updated periodically. Current policy terms apply to all orders.
Deep Vents Details
- Ages:
- Players:
- Play Time:
- Designer(s):
- Verified Player reviews
In theDeep Vents board game , players each control their own hydrothermal ecosystem to which they add new life and geological features each turn, competing to survive in the unforgiving depths by being efficient and preying on nearby systems with a host of strange and deadly predators.
Start each turn by drafting a tile from the five on display — placing one archaeon, the currency of the game — on each tile you skip. Place this tile adjacent to each other tile in your ecosystem, then eithergrow ortrigger each tile in your ecosystem, moving through them from top to bottom, left to right, and growing or triggering them individually as you like. When you grow a tile, you place archaea on it, whether a set amount or a varying number depending on other tiles in your ecosystem; when you trigger a tile, you remove archaea from it to carry out its unique effect: attacking opponents, gaining shells to defend against attacks, moving archaea to your personal supply, and decimating tiles, which leaves them as nothing but a heat source for the remainder of the game.
If you ever need to discard archaea due to an attack and cannot do so, you must take a shortfall token and ten archaea, then discard archaea as needed. On your turn, you can pay ten archaea to remove a shortfall token — which you want to do because as long as you have one, you can draft only the first tile on display. If you end your turn with two shortfall tokens, you're out of the game.
The game ends if only one player remains in play (with that player winning) or after eight rounds, with players scoring points for archaea and shells in reserve and archaea on tiles. In this case, whoever has the highest score wins.
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