Roxley Games
Chai
Chai
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Shipping Information
Shipping Information
UK to USA Delivery
Hassle-Free International Shipping with Delivery Duty Paid Service
We're passionate about getting your favorite games into your hands without the usual international shipping headaches. That's why we've partnered with premium logistics providers to offer Delivery Duty Paid (DDP) service from the UK directly to your doorstep in the USA.
What does DDP mean for you? Simply put, we handle everything - from customs clearance to duty payments - so you can focus on what matters most: enjoying your new games with family and friends.
📦 Shipping Methods & Delivery Times
Tracked International Delivery
- Delivery Time: 5-7 business days
- Tracking: Full tracking provided from dispatch to delivery
- Service: Door-to-door delivery with signature confirmation
Please note: Delivery times are calculated from the date of dispatch, not the order date.
🌟 Our Delivery Duty Paid (DDP) Advantage
Pre-Paid Duties
We calculate and pre-pay all customs duties and clearance fees before your order ships. This means:
✅ No surprise charges upon delivery
✅ No customs delays at your local facility
✅ No paperwork hassles for you
✅ Faster delivery through expedited customs processing
What's Included in DDP Service?
- All applicable US import duties
- Customs brokerage fees
- Administrative handling charges
The price you see at checkout is the total price you pay.
💰 Shipping Costs
Shipping costs are calculated at checkout based on:
- Order size & weight
- Selected shipping method
All customs duties are included in the costs displayed at checkout. No hidden fees.
⏱️ Order Processing Timeline
- Order Confirmation: Immediate email or SMS confirmation upon purchase
- Processing Time: 1-2 business days for order preparation
- Dispatch Notification: Email with tracking details once shipped
- Delivery: 5-7 business days from dispatch date
Orders placed on weekends or UK bank holidays will be processed on the following 1-2 business days.
🚚 What to Expect Upon Delivery
Your package will arrive via our trusted courier partners with:
- No additional charges: Everything is pre-paid
- Protective packaging: Efficient packaging for maximum protection
If you're not home during delivery, the post service or courier will leave a calling card with redelivery options.
🔄 Returns & Exchanges Policy
We understand that sometimes things don't work out as expected. Here's our 60-day return policy for USA customers:
Return Window
- 60 days from delivery date to initiate returns
- Items must be in original, unopened condition
- Original packaging required for board games and card games
Return Shipping
- Customer responsibility: Return shipping costs are paid by the customer
- Recommended method: Use trackable shipping service for your protection
- Processing time: 7-10 business days once we receive your return
Refund Process
- Full refund of item cost (excluding original shipping)
- Refunds processed to original payment method
- Email confirmation sent once refund is initiated
📞 Need Help?
Our customer service team is here to help with any shipping questions or concerns:
Response Times:
- Email inquiries: Within 36 hours
- Urgent issues: Same business day
🔒 Our Shipping Commitment
We're committed to making international shipping as smooth as possible. Our DDP service eliminates the uncertainty and additional costs typically associated with international purchases, ensuring you can shop with confidence knowing exactly what you'll pay.
Ready to add some excitement to your game collection?
This shipping policy is effective as of the date of your order and may be updated periodically. Current policy terms apply to all orders.
Chai Details
- Ages:
- Players:
- Play Time:
- Designer(s):
- Verified Player reviews
As a tea merchant, each turn you will do one of the following:
- Visit the Market – The player immediately receives a gold coin and selects a tea flavour tile (mint, jasmine, lemon, ginger, berries, and lavender), adding to their tea box. If the flavour tile is touching tiles of the same type these tiles are also taken. Payment (gold, silver, or a copper coin) is placed in the money pouch corresponding to the furthest-right column the tiles were in. Players cannot have more than 12 flavour tiles in their tea box at any time.
- Select Additives – Tea additive cards (milk, sugar, honey, vanilla, and chai spices) are also needed to complete most orders. A player November conduct two actions in the additive area: selecting all of the additive cards of one type (with new cards drawn after the first action), resetting the visible cards, or drawing a card from the additive deck. Players cannot have more than 6 additive cards in their tea box at any time.
- Reserve a Customer – A player November also reserve a customer card from the customer pool from the visible cards or draw deck. If drawing a visible card, a new card is immediately drawn faceup into the customer pool to replace the card taken. A player cannot have more than 3 unfulfilled customer cards at any time in their tea box. If a player has more than 3 cards, a card is discarded and placed faceup in the customer pool with a copper coin from the money pouch placed on top.
At the end of each turn, a player November complete a tea order from one customer card in their hand or visible in the customer pool. A base tea token, tea flavours and additives shown on the card are needed ingredients, and placed in an empty tea cup. The player flips over a tip and receives a coin bonus, moving the thermometer round tracker up one notch if all cups are filled.
The Chai board game ends when five rounds of cups have been fulfilled. When the final order is completed, other players complete their last turn so that each player has played the same number of turns. To score, players add up their victory points from fulfilled customer orders, and add their leftover money to this total. In 3-5 player games, additional points are awarded to the player(s) who fulfilled the most orders and most diverse tea recipes. Award ties are friendly with each winner receiving 5 points.
The player with the most victory points (from customer orders, money, and awards) wins the game as best tea merchant! In the case of a tie, the person with the least number of fulfilled customer cards wins. If still tied, the person with the least amount of money wins. If that does not break a tie, the victory is shared
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